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Professional Services
Our Professional Services team
offer a range of outsourced FM solutions to a portfolio of clients, with
total flexibility to deliver the specific requirements of each client
organisation.
Our client property portfolios range in size from small (< 5) to large
(>10) premises, and our services can be tailored to ensure our solutions
fit with the diverse operating requirements of each individual
organisation.
Through working in partnership with our client organisations to understand
their business drivers, culture and operational requirements we are able
to tailor our services to ensure that a bespoke, cost-effective and value
for money management service is delivered that provides the benefit of
close contractor and works management.
Benchmarking of spend per site, region, work type and average order value
is regularly undertaken to ensure opportunities to maximise the value
derived from the available budget are converted into tangible actions to
deliver benefit.
Through our flexible and adaptive style of management we are able to boast
of an enviable longevity of client relationships with some major blue chip
organisations.
Commercial Property Services
Delivering
reactive and planned property maintenance has been a cornerstone of our
business since inception. Our use of directly-employed trades people to
deliver all key trades enables us to control the services we provide in
the field and meet the exacting service levels that our customers require.
Residential Property Services
With years of experience in delivering a comprehensive range of home
property maintenance services, we understand the specifics of operating
within a domestic setting. In fact, we have carried out works in well over
5,000 properties since we commenced undertaking property maintenance in
the Residential Sector.
We are totally committed to delivering good quality workmanship,
end-to-end customer satisfaction and controlling costs for the client.
Directly employed operatives are deployed and are
closely managed by our Area Managers. A professional image is maintained
at all times including work-wear, vehicle livery and full ID which is
criminal record checked.
We provide homeowners with a 24/7/365 helpdesk to log all maintenance
requests and our emergency response service offers full multi trade
capability.
Our
management systems and processes ensure costs are controlled through the
entire claim life-cycle.
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